Create Beautiful Documentation Without Developers

All accounts include a free 14-day trial. No contract. Pay as you go. No credit card is required.

Basic Plus Premium Enterprise
choose
your plan
 
$ 57
per month
 
$ 95
per month
 
$ 190
per month
$ 285
per month
Basic Features
Authors (?)

Authors are users who can create and upload documents to your ScreenSteps Live account.

A licensed version of ScreenSteps Desktop software is included for each author.

 3 5 10 15
Viewers (?)

You can have an unlimited number of users view your ScreenSteps Live content.

 Unlimited Unlimited Unlimited Unlimited
Sites (Spaces) (?)

With ScreenSteps Live you can create multiple documentation websites or what we call Spaces. Each site can have its own domain, styling and viewing permissions.

You can add additional spaces to your account for $10/space/month.

 2 3 6 10
Customizations and Security
Custom CSS and Javascript YesYesYesYes
Custom Templates (?)

Custom Templates let you completely customize the look of your ScreenSteps Live site. Using custom templates you can make your ScreenSteps Live site blend in exactly with your existing branding.

 Yes Yes Yes Yes
Integrations
API (?)

Use the ScreenSteps Live API to integrate your help content into your own web app, desktop app or website.

 Yes Yes Yes Yes
Zendesk Integration (?)

With our Zendesk integration you can:

  • Add a “Documentation” tab to your Zendesk support site.
  • Add ScreenSteps Live widgets to Zendesk to help your support agents close tickets more quickly.
  • Let your users search your ScreenSteps Live site from your Zendesk home page.
 Yes Yes Yes Yes
Salesforce Integration (?)
  • Use the ScreenSteps Live Salesforce app to put your help where your users need it – right inside of Salesforce. Add contextual help links to default and custom objects as well as custom tabs.
  • Allow your Salesforce users to login to your ScreenSteps Live site using their Salesforce username and password.
 - Yes Yes Yes
ScreenSteps Pro License (?) Yes Yes Yes Yes
Revision management (?) Yes Yes Yes Yes
User Management
User Provisioning API (?)

Use our User Provisioning API to synchronize ScreenSteps Live viewer accounts between your web application and ScreenSteps Live.

 - Yes Yes Yes
Remote Authentication (?)

Authenticate your ScreenSteps Live users using your own user management system.

 - Yes Yes Yes
with multiple authentication endpoints

We accept purchase orders and offer 10% discounts on yearly plans. Contact us for more information.

All accounts include the following:

  • Automatic revision management
  • ScreenSteps Live desktop software for each author on your account
  • Custom Javascript/CSS for your sites
  • Superior support!

FAQs

Can I add more Authors to my account?

We can set up your account to have any number of authors you would like. The cost for each additional authorized user above your plan limit is $19/month.

You are allowed an unlimited number of Reader and API Access users. These are users who view content on your ScreenSteps Live site but can’t create lessons.

What are Spaces?

Spaces are like mini-websites you create to deliver your documentation. For each space on your account you control:

  • Who has access to the Space (anyone or only certain users)
  • What the Space looks like (each space can use its own custom template)

You can add additional spaces above your plan limit at the cost of $10/space/month.

What is Remote Authentication?

Remote authentication allows you to authenticate readers to view your content using your own user management system or a third party user management system. For example, we have pre-built solutions that allow you to manage your readers in WordPress or Salesforce.

What are Multiple Authentication Endpoints?

Multiple authentication endpoints allow you to use remote authentication to authenticate each space on your account against a separate authentication server.

For example, if you were a Salesforce consultant and wanted to manage the documentation for multiple Salesforce orgs in ScreenSteps Live, you could use multiple authentication endpoints to authenticate the users of each organization in their Salesforce instance and redirect them to the correct space on ScreenSteps Live.

Do I also have to purchase separate desktop software?

No. The ScreenSteps Live desktop client is included for each author on your account. You don’t need to purchase any additional software.

Do you accept purchase orders?

Yes. Contact us for more information.

Are there discounts if I already own a ScreenSteps Desktop license?

Yes! If you have already purchased a ScreenSteps Desktop Standard or Pro license you can receive a one time discount of $9 for a Standard License or $19 for a Pro License. Just contact us after you have created your account and we will apply the discount.

What browsers are supported?

Any modern browser can be used to view ScreenSteps Live Lessons so your content is as accessible as possible. Currently Internet Explorer 7 or above, Firefox, Safari and Chrome are supported for management of your ScreenSteps Live content.

Who can view my content?

That is up to you. Make your content public and anyone can view it. Make it private and you will control who views it. We have viewer authentication options that range very simple and fast to implement to more robust and secure. Just choose the option that best fits your needs.

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