ScreenStepsLive.com

Part of the ScreenSteps Support Suite

Publishing, Collaboration and Distribution

ScreenSteps Live is the publishing, distribution and management component of the ScreenSteps Support Suite. By marrying a super efficient desktop content creation tool (ScreenSteps Desktop) with a powerful hosted publishing and distribution system (ScreenSteps Live) the ScreenSteps Support Suite allows organizations to create visual FAQ’s or knowledge bases that clearly answer customer questions.

Key Benefits

  • Complete white-label support. Your support site looks like your company.
  • Instant publishing of individual lessons or complete manuals from ScreenSteps Desktop.
  • Easy permissions management. Use ScreenSteps Live “Spaces” to easily control access to your content.
Watch an Overview Video of ScreenSteps Live
Sign up for a 30-day free trial

“Customer support requests have dropped significantly.”

Todd Gilbert, Second Street Media Solutions Read the case study

“When we were looking for support tools for Hover we wanted providers that were providing excellence in their section of the market. For customer tutorials and guides ScreenSteps Live was the best solution.”

Jon Clarke, Hover Read the case study

“Our customers love it, our trainers love it and our support team loves it.”

Gary Faulkner, Morphis Inc. Read the case study

“I said, ‘We’re pulling the plug on our process and we are moving everything to ScreenSteps and ScreenSteps Live.’

I’m really glad I made that call.”

Tom Molloy, Vetport, LLC Read the case study
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  • Tour: Create a Product Documentation Site

    See how to create an effective customer support site using ScreenSteps Live

  • Tour: Develop a Company Knowledge Base

    See how to easily the document the processes that are essential to your business. Safeguard yourself against employee turnover and prepare yourself for company expansion.

  • Case Studies

    Learn how companies are using ScreenSteps Live to improve their customer support and decrease their support load

Sign up for a free trial and you can be publishing tutorials and manuals in a matter of minutes.

Sign up Now
No credit card is required. There are no long term contracts. You can cancel at any time.
Plans starting at $24/month. All plans include a 30-day free trial.
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